Over the last couple of years, my work has veered towards product management: either as a close collaborator with one or more product managers, as at Bulb, or in a technical-product-manager-ish role, as at Twitter.
Here are some things that have shaped my thinking about how to manage products:
- Manifesto for Agile Software Development — Website — A classic, and worth returning to periodically
- Shape Up — eBook — True to form, some great clear thinking from Basecamp
- Good Strategy/Bad Strategy — Book — Richard Rumelt
- Radiating intent — Twitter — Great insight from Jeff Hodges
- Autonomy & direction — Twitter — Pavel Samsonov
- Scope is a lie — Article — Mike Veerman
- Humble Inquiry: The Gentle Art of Asking Instead of Telling — Book — A refreshing tonic to the toxic arrogance inherent in “Radical Candor”
- The Feedback Fallacy — Article — “Focusing people on their shortcomings or gaps doesn’t enable learning. It impairs it.”
- NPS Considered Harmful — Article — NPS is a widely-used measure of user satisfaction, but it’s really not all it’s cracked up to be
- How to receive feedback — Twitter — Filipa Moura making really good points about the flip-side of feedback